Never returns calls. When you do finally talk to him he promises to get back to you with an appointment. You'll never receive that call. Don't waste time with this guy.
We had frozen pipes from the Arctic Vortex in the area, and I spent 4 hours with a hair dryer to get them thawed. Called Tom Thomas, and in less than 15 minutes after they arrived, we had water flowing again in the whole house. Professional and friendly. If we ever have problems again, I know who I'm calling!
Bitterly cold! Our furnace stopped working. Called him at 11 PM and he showed up first thing in the morning. Called every other plumber in the valley without any even calling back. Had our furnace fixed within an hour and his pricing was more than fair.
Called for a water softener. He was nice on the phone. He directed me to get a free water test kit and put him down and he would get the results and he could size and install a softener. 3 years later I'm still waiting for that call.
I called Tom Thomas Plumbing because my water heater started to leak on the top. When I called they explained my options and gave me a fair price, so I said lets schedule it. They were able to get to me within a few days because they had to order the water heater. When they came they had no issues with the install and for the first time in a while I felt good when a contractor left my house. I have had a bad run with contractors. I would highly recommend Tom Thomas Plumbing!!!
Tom Thomas Plumbing Heating is a US Plumber based in Plymouth, Pennsylvania. Tom Thomas Plumbing Heating is located at 48 E Hillside Ave, Plymouth, PA 18651, USA.
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